Cookie cutter is made to order. Order cancellation can be made only within 2 hours after order placed and can fully refund.
In case you received damage/broken items due to transportation damage by postal service OR missing items/package, email to us at cookiesartbyshirlyn@gmail.com and provide picture proof of damaged items within 48 hours. We will either refund/replace your order.
Please read the care instruction before your purchase. Contact us to discuss your issue, we will try to compensate your damage if you have valid reason. We have rights to reject compensation request with our strict policy. This may no refund/replacement.
